Shipping & Delivery

We deliver products all over India. For deliveries outside India please get in touch with the sales team at care@kalpav.com. We dispatch your order in the fastest time possible and ensure that the products are delivered in excellent condition. Orders are delivered right at your doorstep be at your office or home. Every order goes through a diligent quality check process and are couriered through well established networks.

 

Order Tracking:

At every step of your order from placing it, order confirmation, shipping and finally delivering it, we provide you with SMS/emails. Your order tracking id and other related details are sent to you once order has been shipped from our end. Please do make sure to provide your mobile number to receive the tracking SMS.

 

Ordering Multiple items

We always prefer to deliver all the items in your order in a single batch so that you can relish them as and when you wish. However, in certain rare instances due to unavailability of a product in our storage facilities, we deliver the available items within 48 hours of receiving your order and subsequently the remaining items.

 

Change of billing address, delivery address and phone number

You may provide different billing and delivery addresses at the time of placing an order. You may also change your addresses and phone numbers by logging into your account. You can call us at +91 9160448866 to change your account details for an order you’ve placed and that has not yet been dispatched. However, please note once your order has been dispatched by us we cannot change the delivery address. All the information provided by you is stored securely and is not shared with anyone.